FAQ
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Customers FAQ |
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A. At present we are working on suitable ways to transfer books via a secure FTP Server. Requests to purchase your e-Book should be made via the Books Available Page
A. ebooksbyu can now accept payments via PayPal and by Personal Cheque.
Payments can also be accepted via PayPal or personal cheque made payable to Graham Reilly and posted to the address in the contacts page
A. All files will be sent in RTF (Rich Text Format) Unless otherwise stated. Other Formats may be available on request e.g. HTM, DOC, PDF and LIT
RTF - Rich Text Format - Can be opened with WordPad or MS Word HTM - Hypertext Markup - Can be opened with Internet Explorer DOC - MS Word Document - Can be opened with MS Word PDF - Portable Document Format - Can be opened with Adobe Acrobat Reader LIT - Literature - Can be opened with Microsoft Reader - This version also has Text to Speech recognition
eBooks / educational works can also be supplied on CD Rom if required - However it should be noted that for customers with CD ROM drives that are older than 4 years or so the drive may not recognise a recordable CD. It is therefore preferable to send the eBook via email. In addition there will be an extra cost to include P&P and the CD ROM disk (approx £2).
A. All eBooks are individually priced per book. Please check the Books Available section for details. The re-issue of an already issued book will cost £1.50. (Just in case you
happen to accidentally delete it)
A. The eBooks are yours to keep once purchased.
A. The Total Cost includes the cost of the Media and 1st Class Postage & Packaging to your destination
A. The eBook writer is a self contained eBook that does not require any other software to enable you to view the book.
A. The NeoBook is a self contained eBook that does not require any other software to enable you to view the book.
Authors FAQ
A. If you wish to have your book, essay, dissertation or educational work considered please email it as an RTF attachment to this email address authors@ebooksbyu.co.uk
PLEASE NOTE
This site will not issue any works that contain any of the following: Adult Themes Foul Language Racism Any offensive or inflammatory material
Q. What file format should my eBook / educational work be submitted in ?
A. All books should be sent as an RTF (Rich Text Format) File. This ensures that
all files can be read and sent to all customers. ebooksbyu will convert the
original file to any other formats required by the customer.
Q. Are there any other things I need to send in ? A. Any books must be presented in a format that is ready for print as no proof reading or formatting will be carried out other than to convert the book into the required formats. They should also include a Preview and Synopsis if possible. It would also be beneficial if a Photo of the author was attached. Examples of a Preview and a Synopsis can be found in these links.
A. Authors - The book / educational work will remain the intellectual copyright of all authors. ebooksbyu accept no responsibility for ensuring the copyright of any document submitted. Any documents found to be subject to copyright dispute will be removed from this site immediately. Please review this link http://www.patent.gov.uk/copy/
to find ways of protecting your work prior to submission.
A. Currently there is no charge for publishing an eBook / educational work. The selling price of each eBook / educational work will be dependant upon the content of the book and a price will be agreed with the author prior to sale. An agreed fee will be retained by ebooksbyu from each eBook / educational work sold. This is to cover costs of maintaining the site, converting and issuing of the books / educational work. There is NO upfront fee to be paid. A sales report will be
sent to each Author on a monthly basis and a cheque issued to the author based
upon the amount
of books / educational works sold.
Q.
Do I have to sign a contract ? A. Currently ebooksbyu will not require any form of contract with an author. The site is based purely on trust and as such is a gentleman's / lady's agreement rather than a formal publishing contract. The concept of the site is to offer new authors the chance to have their works viewed worldwide and as such we do not feel it necessary to bind people to contracts for their works.
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